Remote Help


Having trouble accessing the software? Unable to send a photo book? Are you trying to make a payment and you can't?

Dreambooks helps you through Live Support.


Team Viewer is a Live Support Software that will allow a Dreambooks technician to enter into your computer in real time and solve any problem that is happening in the software or preventing it from functioning.


Installing Team Viewer it's an easy, fast and simple process.

  • Please download according to your Operating System;
  • Run the application and follow the following steps;
  • Contact the Dreambooks Customers Helpline and transmit the access data to the technician.
  • If you already have Team Viewer installed, contact Dreambooks through the Customers Helpline and transmit the access data to the technician.

Windows

Download

Mac

Download

Once the assistance is finished just close the window of Team Viewer to bar entry to your computer. If you require further intervention you will have to repeat the process because the password changes every time the computer is accessed.